Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy governs Food Safety Guru’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Food Safety Guru’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.

Food Safety Guru is part of the Resolution FM Ltd group, Company No. 07525115. Registered Address: The Granary, Bletchingley, Surrey, RH1 4QP.

The following terms and conditions relate to goods which you are offering to purchase from foodsafetyguru.co.uk (“our/this website”). Please read the terms and conditions carefully as they preside over your usage of this website. We will be unable to process any offer to purchase goods until you have done so. If there is anything written in the terms and conditions you do not understand, please email us at contactus@foodsafetyguru.co.uk or phone us on 01737 824039.

1. Orders and Payments

1.1. By making an offer to purchase you agree to be obliged to fill the provisions of the agreement between you and us. If you do not agree to these provisions do not place an order.

1.2. We reserve the right to change these terms and conditions at any time and are not under any requirement to advise you of these changes.

1.3. These terms and conditions, together with the order form, invoice/receipt and ‘Privacy Policy’ constitute the entire agreement between you and us relating to the provision of the goods you have offered to purchase and supersede any previous agreements or proposals written or aural between us in relation to this and all past courses of dealing or industry custom.

1.4. Nothing on our website (“foodsafetyguru.co.uk”) is intended to mean that we are making a legal offer to you to provide the goods; we are inviting you to make a legal offer to us for you to purchase the goods. It is entirely at our discretion to reject or accept your offer of purchase.

1.5. This agreement is only agreed when we have accepted your offer to purchase the goods and have sent you an invoice or receipt that includes the date of the agreement being accepted which will be the date shown on said invoice or receipt.

1.6. All prices on the website are given in UK pounds sterling and are subject to VAT at the current rate.

1.7. Every effort has been made to provide accurate descriptions and prices of the goods we sell. In the event of an error of pricing or description we will inform you as soon as possible. If we were to notify you of such an error you will have two options (a) confirming your offer to purchase subject to the amended price or description or (b) cancelling your offer to purchase and receive a full refund for any goods that may have already been purchased.

1.8. Payment can be made using any of the methods listed on this website via PayPal and will be debited from your account or card when we have accepted your offer to purchase goods from us.

2. Refund / Cancellation Policy

2.1. Membership subscription can be cancelled at any time by contacting us via email, telephone or through the website.

2.2. Our Guarantee. We are so confident that our system will help you achieve a Level 5 Food Hygiene Award we are happy to offer a money back guarantee if our Food Safety System has been fully implemented and a Level 5 has not been achieved (guarantee excludes building or structural defects). In the unlikely event that you do not achieve a Level 5, a copy of the Local Authority Food Safety Inspection audit and report will be required to verify reasons for non-compliance. Refunds will only be considered for the Food Safety System when the terms of our guarantee are met in full.

3. Website use

The use of this website is subject to the following terms of use:

3.1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.

3.2. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

3.3. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

3.4. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

3.5. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

3.6. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

3.7. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

3.8. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

3.9.

4. Cookies

This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.

4.1 A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

4.2 We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website. We will use the persistent cookies to: enable our website to recognise you when you visit.

4.3 Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

4.4 We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html.

4.5 Most browsers allow you to refuse to accept cookies. This will, however, have a negative impact upon the usability of many websites.

5. Disclaimer

Exclusions and Limitations

Information on this web site is provided on an “as is” basis. To the fullest extent permitted by law, this Company:

5.1 excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature;

5.2 excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

6.Copyright Notice

6.1. Copyright and other relevant intellectual property rights exist on all text relating to the Company’s services and the full content of this website.

These terms and conditions form part of the Agreement between the Client and Food Safety Guru. The accessing of this website and/or purchasing a Food Safety Management System indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.